Frequently Asked Questions
Do you accept insurance?
No, we do not accept insurance at this time. However, we can provide superbills for out of network coverage.
What's a superbill and how does reimbursement work?
A superbill is a type of invoice provided after a client pays for a session. If your provider has out of network benefits that cover OT, this can be submitted to them to be reimbursed for a percentage of the cost.
How do I know if my insurance will reimburse me?
We recommend calling your insurance provider to confirm that they will provide coverage due to differences between providers and plans.
Can superbills be provided for both OT and coaching?
No, superbills can only be provided for occupational therapy services. Coaching is considered nonclinical and is therefore not covered by insurance.
Why doesn't Inner Reach Therapeutics accept insurance?
Our nation's current healthcare system is broken, and treatment is often dictated by what the insurers deem necessary, rather than the qualified professional working with the individual. Claims for valid and beneficial sessions are often denied. Working outside of insurance limitations allows us to tailor services to what is actually best for and most meaningful to you.
Do I need a diagnosis to get insurance reimbursement?
Yes, superbills require a diagnostic code. OTs cannot diagnose, so documentation from another provider is required. This can be any relevant diagnosis, it does not need to be a specific diagnosis.
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